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Privacy Policy | Dutch Goose

Last Updated: August 19, 2026

Dutch Goose ("Dutch Goose," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit www.dutchgoose.net (the "Site"), place an order, make a reservation, purchase merchandise, join our VIP or marketing programs, contact us, attend or inquire about events, or otherwise interact with us online or through services that link to this Privacy Policy.

By using the Site or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

     Depending on how you interact with us, we may collect the following      categories of personal information    

Information You Provide to Us

  • Contact information, such as your name, email address, mailing address, and telephone number.
  • Order and transaction information, including items ordered or purchased, order history, pickup or fulfillment details, and related transaction information.
  • Payment information, such as payment card or billing information. Payment information may be collected and processed directly by our third-party payment processors rather than stored by us.
  • Reservation information, such as your name, contact information, reservation date and time, party size, and special requests.
  • Account, loyalty, or VIP information, including information you provide when signing up to receive rewards, promotions, discounts, or other communications.
  • Event and catering information, including information submitted in connection with private events, catering requests, or other group arrangements.
  • Communications, including comments, questions, feedback, and other information you provide when contacting us.
  • Merchandise purchase information, including information associated with purchases made through our online store.

Information Collected Automatically

When you visit or interact with the Site, we and our service providers may automatically collect information such as:

  • IP address;
  • browser type and operating system;
  • device identifiers and device information;
  • pages viewed and links clicked;
  • referring and exit pages;
  • dates and times of visits;
  • approximate location derived from an IP address; and
  • information about how you interact with the Site and our online services.

We may collect this information through cookies, pixels, tags, software development kits, log files, and similar technologies.

Information From Third Parties

We may receive personal information from third parties that help us provide our services, such as online ordering providers, reservation platforms, payment processors, website providers, marketing providers, analytics providers, social media platforms, and other service providers.

2. How We Use Personal Information

We may use personal information to:

  • operate, maintain, and improve the Site and our business;
  • process and fulfill food, beverage, merchandise, catering, and other orders;
  • process reservations and event inquiries;
  • communicate with you about orders, reservations, requests, or customer service matters;
  • administer VIP, loyalty, promotional, or rewards programs;
  • send marketing communications, special offers, restaurant news, and event information where permitted by law;
  • personalize your experience and better understand customer interests;
  • analyze Site traffic, usage, and performance;
  • maintain the security and integrity of our Site, systems, and business;
  • detect, investigate, and prevent fraud, misuse, security incidents, and other unlawful activity;
  • comply with applicable laws, regulations, legal processes, and governmental requests;
  • establish, exercise, or defend legal claims; and
  • carry out other purposes disclosed to you at the time your information is collected or with your consent.

3. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, measure performance, and support advertising or marketing activities.

Some cookies are necessary for the Site to function. Other cookies may be used for analytics, personalization, or advertising.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the Site.

Where required by applicable law, we will provide additional choices regarding non-essential cookies and similar technologies.

4. How We Disclose Personal Information

Service Providers. We may disclose information to companies that provide services on our behalf, including website hosting, online ordering, reservations, payment processing, email and text communications, marketing, analytics, customer support, security, and related technology services.

Business and Restaurant Partners. We may disclose information to vendors and partners when necessary to provide services or fulfill your requests.

Advertising and Analytics Partners. Subject to applicable law and your available privacy choices, we may disclose or make certain online activity or device information available to analytics, advertising, or marketing partners.

Professional Advisors. We may disclose information to attorneys, accountants, insurers, auditors, and other professional advisors.

Legal and Safety Purposes. We may disclose information when we believe doing so is necessary to comply with law or legal process, respond to governmental requests, enforce agreements, protect our rights or property, or protect the safety and security of Dutch Goose, our customers, or others.

Business Transactions. Personal information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

We may also disclose information with your direction or consent.

5. Online Ordering, Reservations, and Other Third-Party Services

The Site may integrate with or link to third-party services used for online ordering, reservations, payments, merchandise sales, social media, or other functions.

When you interact with a third-party service, that third party may collect and process information under its own privacy policy and terms. We encourage you to review the privacy practices of any third-party services you use.

6. Marketing Communications

If you sign up for promotional emails, VIP communications, offers, or other marketing messages, we may use the contact information you provide to send those communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message. If we offer marketing text messages, you may opt out by following the instructions included in those messages.

Even if you opt out of marketing communications, we may continue to send non-promotional communications relating to transactions, orders, reservations, or our ongoing business relationship with you.

7. California Privacy Rights

California residents may have rights regarding their personal information under applicable California privacy laws.

Depending on the law that applies to us and subject to applicable exceptions, these rights may include the right to:

  • know or access personal information we have collected about you;
  • request deletion of personal information;
  • request correction of inaccurate personal information;
  • obtain information about categories of personal information collected, used, or disclosed;
  • opt out of the sale or sharing of personal information, where applicable;
  • limit certain uses or disclosures of sensitive personal information, where applicable; and
  • exercise applicable privacy rights without receiving discriminatory treatment.

Sale or Sharing of Personal Information

We do not sell personal information for money.

Certain uses of cookies, advertising technologies, or third-party marketing services may constitute "selling" or "sharing" personal information under California law even when no money is exchanged. To the extent our practices qualify as a sale or sharing under applicable law, California residents may have the right to opt out.

If the Site provides a "Your Privacy Choices," "Do Not Sell or Share My Personal Information," or similar privacy control, you may use that mechanism to submit an opt-out request.

Where required by law and technically supported by our Site, we may also process recognized opt-out preference signals, such as Global Privacy Control.

California Privacy Requests

To exercise an applicable California privacy right, please contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests. Authorized agents may submit requests on behalf of California residents where permitted by law, subject to appropriate verification.

The rights described above are subject to applicable legal requirements, limitations, and exceptions.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of personal information transmitted to or through the Site.

10. Children's Privacy

Our Site and online services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

11. Third-Party Links

The Site may contain links to websites, social media platforms, and services operated by third parties. We are not responsible for the privacy, security, or content practices of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of the policy. If required by applicable law, we will provide additional notice of material changes.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us at:

Dutch Goose
3567 Alameda de las Pulgas
Menlo Park, CA 94025
Email: info@dutchgoose.net
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